Approved returns are issued as Alexandria Brandao store credit. Here is how to use it.
Step 1: Sign in to your account
Go to www.alexandriabrandao.com and sign in with the email address your store credit was issued to. This is the email used on the original order.
Step 2: Shop as usual
Add the items you want to your cart and proceed to checkout.
Step 3: Apply store credit at checkout
Select Apply Store Credit when it appears. Your available balance is applied toward the order, and any unused balance stays on your account for a future purchase.
Good to know
Store credit is tied to your customer account and email and cannot be transferred to another account. If your credit does not appear, check that you are signed in with the right email, or contact orders@alexandriabrandao.com.
Read the full Returns & Exchange Policy or see how to return an item.